Why is the "Tax" so high on my order?

All online sellers are now required to collect all applicable state, county, and tribal tobacco excise taxes. Since most retail stores hide those taxes in the retail prices products you may have simply not known just how high those taxes may be. As online sellers who ship to multiple low-tax and no-tax states, it is far more transparent on its own line item and may come as a shock to some people just how high they are.

Different states have different tax schemes based on wholesale price, retail price, ml of liquid, and type of product.


DISCLAIMER: All information on this page is accurate as of April 13, 2021. We will update you as more information becomes available.

The PACT Act has significantly affected the vaping industry on both the retail and wholesale aspects of the business. We know you may have some questions regarding the PACT Act and how it will affect your ability to purchase your favorite vape products.

What is the PACT Act?

The PACT Act was amended in December 2020 as part of the omnibus spending bill to include vape products in the definition of tobacco products. By March 27, 2021, the PACT Act will require online retailers to comply with all state and local vape sales regulations, including excise tax and sales tax where applicable. Moreover, the PACT Act requires an adult signature on all consumer deliveries within the United States.

Online retailers will also be subjected to new compliance requirements including potential changes to record-keeping, labeling and packaging on their orders, as well as potentially reporting to state and federal agencies, namely the Bureau of Alcohol, Tobacco, and Firearms (ATF) and state tobacco tax departments. Additionally, USPS will be prohibited from shipping vape products to consumers.

Carriers Ending Vape Shipments

The following shippers have ended the shipping of vaping products to individual customers:

FedEx has ended shipping vape products as of March 1, 2021.

UPS has ended shipping vape products as of April 5, 2021.

As of the time of this writing we are not sure when the United States Postal Service (USPS) will formally end the shipment of consumer vaping products. We estimate that the end date for USPS vape shipments will be April 27, 2021. We have reached out to countless shippers to find the best alternative consumer shipping method so that we can be ready to continue to ship products to you, our valued customers, when USPS makes their changes.

Below is a timeline of events regarding the PACT Act.

Frequently Asked Questions

How can you still ship vape products?

We are committed to providing you access to your preferred vape products in every way possible under the law. It is still legal to sell and ship vape products to end users so long as a business complies with all of the PACT Act rules and regulations. As some major national logistics companies have ended shipment of vape products we currently have alternative delivery networks in place to handle shipments.

Are the prices of vape products going to increase?

Yes, prices will increase, however, we are working to minimize the additional cost to the end user as much as possible.

Why am I being charged these taxes?

As part of the PACT Act regulations, retailers are required to collect sales and excise tax for sales that are shipped into certain states. These states charge local and excise taxes based on the wholesale price or per mL. Click here to learn more about state taxes on vape juices and hardware. All information on this page is current as of January 2021.

Why is adult signature required?

The PACT Act mandates that all states require an adult’s signature as a way to prevent minors from obtaining vape products online. Prior to the changes to the PACT Act, it was left up to each state whether or not they would require adult signature for vape related shipments. This requirement will add to the cost of your orders (see below).

What is adult signature?

Adult signature means that someone who is 21 years of age or older living at your address must sign for your shipment. They must have a valid photo ID to show to the mail carrier and sign for your package. This adds $7 to every order, whether you are buying just one vape product or buying in bulk. We strongly recommend buying in bulk so that you can save money on buying your favorite vape products.

What if I’m not home to sign for my delivery?

There are several ways to pick up your delivery in such instances:

  • request redelivery through the USPS.
  • open a P.O. Box at your local USPS Post Office.
  • request delivery to a pickup location (you will still have to show a valid photo ID).
  • What states are charging excise tax?

    Please check map above for a list of states charging excise taxes as of April 9, 2021. Some states charge by a percentage of the wholesale price, some states charge by the mL, and a few states utilize multiple methods of taxation

    DISCLAIMER: The status of these states are subject to change without notice. As of April 13, 2021, this map is accurate. Data is from IGEN.

    State & Local Laws

    Aside from the federal law there are some state and municipal bans that we must enforce.

    We cannot ship any products to Maine, Vermont, New York, Arkansas, South Dakota, Utah, Chicago, or San Francisco.

    We cannot ship flavors besides tobacco to Massachusetts, Rhode Island, Maryland or New Jersey.